WHEN WILL MY ORDER BE READY?
Once your order is placed, you will receive a confirmation email and text – orders placed before 1:00 PM on weekdays are typically ready within 2 business days. Once ready for pickup, you will receive an order ready confirmation email at which point you can visit the store with your order number & photo ID to pick it up.
IS SAME DAY PICK UP POSSIBLE?
As orders are directly fulfilled at our warehouse, we do not offer same day pickup - pickup orders are typically ready within 2 business days.
HOW LONG CAN YOU HOLD MY ORDER?
Once your order is ready for pickup, we will hold it for 14 days before canceling and refunding your order. If you need more time, you can always request an extension here.
ORDER TRACKING AND HISTORY
To be able to track and view your online order history, you will need to sign-in to your account before or during checkout (instead of checking out as guest). Loyalty points are also earned only if you are signed in when checking out.